Shipping policy
Shipping Policy
Saydalitak delivers across selected areas in Egypt based on product availability and delivery coverage.
Because some imported wellness and medical products require careful handling and controlled transportation conditions, certain orders are delivered through a specialized private delivery network instead of traditional courier services.
Shipping Fees
We currently offer free shipping on all orders for a limited period.
Please note that shipping fees may apply in the future to selected products, locations, or special-handling items. Any applicable shipping fees will always appear clearly during checkout before completing your order.
Order Confirmation
Our team may contact you before dispatch to confirm:
- Product availability
- Delivery address
- Phone number
- Delivery timing
Please make sure your contact information and shipping address are correct before placing your order.
Estimated Delivery
Cairo & Giza: 1–3 business days
Other governorates: 2–5 business days
Delivery times may vary depending on:
- Location
- Product availability
- Delivery conditions
- Operational coverage
Product Handling
Some products may require special storage and transportation conditions during delivery.
Orders are packed and handled carefully to help maintain product quality and safety throughout the shipping process.
Delivery Coverage
At the moment, Saydalitak is focused on delivering to major service areas during the initial launch phase.
Some areas are currently considered Out of Zone and may not be eligible for delivery.
Out of Zone Areas Include:
- حدائق العاصمة
- العاصمة الإدارية
- الخانكة
- الكُنيسة
- الحوامدية
- أطفيح
- القلج
- كرداسة
- هليوبوليس الجديدة
- أبو زعبل
- ميت نما
Additional areas may be updated based on delivery coverage and operational availability.
If you're unsure whether your area is covered, please contact our support team before placing your order.
Order Inspection Upon Delivery
Please inspect your order carefully before receiving it.
If there is any issue with the package or product condition, kindly report it immediately before accepting the order.
Returns & Exchanges
Due to the nature of temperature-sensitive imported products, returns or exchanges are not available after the order has been received.
Once the order is accepted and delivered, we cannot guarantee storage conditions afterward.